Job Duties and Responsibilities:

Own customer technical relationship from project concept to delivery, supporting sales, acting as customer trusted advisor including ability to perform basic installation tests on engines
Develop the technical expertise and A&I capabilities of the Distributors to give a world-class service supporting technical queries as needed
Work with the team and customers to select the best technical engine solutions to meet the customers project goals for quality, time and cost
Advise how to improve machine efficiency & performance through ideal engine selection, knowledge of customer s machines, rapid response to issues and requests for new designs
Approving customer machines for production by judging approval risk and balancing high installation standards with customers experience and machine requirements

Skills and Experience:

Candidates will have gained the following skills and experience through previous roles:

Strong technical background ideally educated to degree level in mechanical, electronic, electrical or control systems engineering however, consideration will be given to other qualifications or significant job related experience in lieu of this.
Engine and/or machine integration knowledge and experience
Strong customer focus
Ability to perform troubleshooting and fault diagnosis
Excellent communication skills and ability to communicate at all organisational levels, across multiple cultures
Strong team player
Proficient in the use of MS office (Excel, Word, Powerpoint, Visio)

Other
No direct reports
25% Travel to global location Occasional 24 hours request time

LMIND