This role features very hybrid-working, flexible hours and an early finish on Fridays,

This role will be right for you if you are available immediately or at short notice.

Responsibilities:

• Supporting the Compliance Manager in ensuring that the company meets its legal and regulatory obligations.
• Providing expert regulatory advice and guidance to the business on a range of compliance topics including but not limited to, Consumer Duty, credit broking requirements within the Consumer Credit Sourcebook (CONC), and Data Protection.
• Undertaking monitoring and testing activities in accordance with the company's Annual Compliance Monitoring Plan, to assess the effectiveness of regulatory and conduct risk control processes in place, the level of compliance with regulatory and internal standards, and transactional monitoring of key operational areas such as complaints and Data Subject Access Requests.
• Producing written reports of monitoring outcomes, review findings and action plans.
• Reviewing and supporting the business to log breaches and incidents, ensuring accurate records are maintained to evidence closure of remedial actions taken.
• Conducting root cause analysis on complaints, breaches, and incidents data to identify themes and emerging risks that inform continual improvement of policies, processes, and procedures and delivery of good customer outcomes.
• Assisting in overseeing risk management activity at both departmental and business-wide level to ensure all relevant risks and controls are captured on the Risk Management Tool.
• Reviewing and updating applicable polices, processes and procedures, overseeing the implementation of these as appropriate.
• Providing sign-off of on marketing materials and customer communications in accordance with FCA rules and guidance and conducting second line monitoring on any delegated sign-offs.
• Assisting with the collation of risk and compliance Management Information (MI) for reporting to senior management, Committee(s) and/or Board meetings. Conducting annual thematic reviews of operational end-to-end processes and providing a final report to the relevant business area.

Requirements:

• Detailed technical knowledge and FCA Handbooks including CONC, DISP, PRIN and SYSC, legislative frameworks such as AML and Data Protection, and understanding of industry best practice standards.
• Understanding of the foundational principles of risk management and associated processes.
• Strong up to date regulatory knowledge with the ability to interpret and assess the applicability of regulatory rules and standards to the company.
• Previous experience working within a compliance and/or risk department of a FCA regulated company, preferably gained within the motor industry.
• Practical understanding and experience of the FCA's expectations in relation to customer outcomes and treatment of vulnerable customers.

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