Start Date: 01/02/2024.

Duration: Expected 10 Months.

Job Type: Contract.

Location: Leeds.

Pay rate: 15.23 per hour.

Part Time: 3 days per week (22 hours).

Hybrid: 1 Office Day per week.

Are you ready to be part of a dynamic team that's shaping the future of B2B energy solutions? E.ON I&C Pillar, the driving force behind the 5 billion revenue business, is on the lookout for passionate individuals to join our Half Hourly (HH) team. As an Advanced Specialist, you'll play a pivotal role in revolutionizing the way we serve our c60,000 customers and manage around 300,000 meter points. Join us as we strive to become the number one B2B energy supplier in the UK!

Key Responsibilities:

Query Handling:

Dive into the realm of complex HH metering issues and customer queries, collaborating with various stakeholders to deliver satisfactory resolutions that exceed customer expectations.

Process Monitoring and Review:

Be the driving force behind excellence by reporting on and analyzing specific processes. Investigate process failures, recommend improvements, and ensure the team hits targets with precision.

Process Change:

Bring innovation to life! Participate in process change and implementation, conduct thorough testing, and maintain process documentation to ensure efficiency aligns with industry standards.

Training Needs Identification:

Sharpen your skills in identifying operational training requirements. Develop and execute tailored programs to enhance team effectiveness.

Deliver Training:

Step into the role of a mentor! Provide formal and informal training sessions to empower your colleagues with the knowledge they need to excel.

Training Evaluation:

Ensure that training resonates with departmental procedures. Evaluate its effectiveness to guarantee seamless application in the workplace.

Procedural Expertise:

Become the go-to expert! Offer your expertise on end-to-end processes, raising awareness within teams and ensuring tasks are handled flawlessly from the get-go.

Workload Reporting:

Master the art of prioritization! Provide insightful feedback on workload prioritization to team management, monitor progress, and deliver scheduled updates to maintain performance standards.

What We Offer:

Competitive salary

Opportunities for career growth and development

A collaborative and innovative work environment

Exciting challenges and projects that will push your boundaries

Comprehensive benefits package

Join E.ON I&C Pillar, where your passion meets purpose. Be part of our journey to redefine the energy landscape. Apply now and power up your career!

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.