Desktop Support engineer

Desktop Support engineer

Posted 2 weeks ago by Job Board - LinkedIn on Linkedin

Negotiable
Inside
Undetermined
Belfast Metropolitan Area

We have an exciting IT Contract for a Belfast Desktop Support Engineer. This is for a 5 month contract but may be extended.


This is a site-based contract role but is inside IR35. As a result, this role is suited to umbrella contractors only.


Working as a Desktop Support Engineer, you will provide and maintain service continuity for the client s desktop technology and resolve any technical issues that may occur, all within contractual agreements.


We are looking for people who are passionate about technology and increasing their existing knowledge, whilst delivering exceptional customer service.



A SNAPSHOT OF WHAT YOU WILL BE DOING:


Firstly, you will respond to customer incidents, service requests and manage through to a successful resolution


Secondly, deliver a deskside service to the customer, including hardware break fix and software support for laptops and desktops across the site.


Thirdly, maintain desktop devices.


Additionally, manage and maintain the configuration and installation of desktops, including patch updates and hardware replacements.


Finally, monitor security profiles and anti-virus software on all Desktop Devices. Take appropriate action in the event of non-compliance with security requirements.




IDEALLY, WE ARE LOOKING FOR THE BELOW KEY SKILLS, EXPERIENCE AND ATTRIBUTES:


Minimum 2 years Desktop Support experience


A confident communicator who is able to engage at all levels


Be able to work under pressure and adapt to change


Excellent customer service skills


Knowledge of Networking , mobile devices and infrastructure management.


Relevant IT qualifications




So, if you are a Desktop Support Belfast and are looking for your next contract, why not apply now.