The Opportunity
The role will be responsible for supporting the worldwide product development teams on wide variety of equipment types. The role acts as a point of contact for all technical aspects regarding new and current power solution product introduction.
Within this role you will work closely with the product / engineering teams to manage & deliver internal combustion engine power system integration projects on time through the execution of the Application & Installation process.
You will be responsible for helping align projects and managing technical related installation issues through the NPI development process.
This is a diverse role which will require an ability to work and collaborate across cultures, time zones and roles globally.
This is a great opportunity to be involved with the introduction of innovative products and services and gain or grow customer management and engine integration experience.

Job Responsibilities and Duties:
Responsible for power system selection and completion of projects on time and on cost through close collaboration with genset technical lead engineers
Development of effective relationships both internally within the Industrial Power Systems Division and customer teams to ensure an effective partnership is maintained and enhanced.
Be a point of contact for all customer technical queries through all stages of NPI.
Initial escalation point for customer critical issues, ensuring clear communications are made regarding support needs.
Support technical requirements gathering to help develop new power system products and drive customer focused product design & development.
Support customer collaboration events such as product development workshops
Support power system selection and delivery of projects on time & to cost targets.
Management of Application & Installation (A&I) requirements with the customer, leading to A&I sign off ahead of machine production start.
Power system specification support through product life cycle, managing changes through new engine configuration option requests.
Support Continuous Product Improvements adding knowledge on machine installations.
Stay informed of New Product Development issues and ensure that the impact to customers is understood and communicated.
Support knowledge share across the wider EPS team

Required skill and attributes for this role include:
Degree Qualified or equivalent practical experience within an engineering discipline.
Understanding of engine performance, design, field testing and/or manufacturing.
An excellent communicator who can interact effectively with colleagues and within the Industrial Power System Division, supporting teams and customers.
Ability to plan and drive actions through an organisation.
Organised and structured when approaching work tasks and a proven ability to develop and deliver to plans.

LMIND