Interaction Designer

London hybrid

6 month contract

About Us

This Client is the UK s leading bank with over 30m customers and its biggest digital bank, with over 18 million active online customers. They have placed an ambitious transformation programme and a multi-channel approach to banking at the heart of our strategy to be the best bank for customers, backed by significant investment in their platforms and people over the next three years. They serve millions of customers every day, from individuals and families to large businesses and corporations. This means They are well placed to help Britain prosper by shaping the way we spend, save and borrow.

Who we're looking for

We re looking for someone who can work collaboratively alongside a full design team and take full ownership of their design output. They will be confident when presenting their work to stakeholders, and able to adapt designs to reflect their feedback and feedback from user research and usability testing.

About the Role

It ll be your role to:

Skilfully craft the end-to-end user experience, bringing together a cohesive journey step by step, creatively using components from a central design system to figure out the right balance of content and UI (User Interface) elements on screen

Bring designs to life with a choice of prototyping software, such as Sketch / InVision / Figma / Axure / Adobe XD

Balance business requirements with user needs you'll be gathering user research and rationale to align stakeholders on individual user needs. You ll know when to diplomatically push back, if necessary, to act on what s right for the customer

Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end user experience

Advocate customer inclusion what it means to make an inclusive and accessible design to be used by customers of a wide range of ages, backgrounds and technical abilities

We re looking for someone with:

Demonstrable experience within User Experience design/Interaction Design

Strong experience as an Interaction Designer, UX Designer (or possibly from a Visual Design background)

Full ownership of the Interaction Design project

Excellent prototyping and layout skills which they can articulate clearly to internal customers and development teams

Comfortable using existing design systems, proactively recommending new ways to improve and extend them to benefit both the project and other designers

Ability to interpret quantitative and qualitative research, and how this informs the interaction design process. We have dedicated user research teams supporting designers on real data, providing a great wealth of customer insights.

Familiarity working in a complex landscape ideally, you ll have experience in financial services

A collaborative mindset to work closely and quickly with a multi-disciplinary team

Strong ability to see designs through to delivery communicating with developers to ensure designs meet specifications and can be used by a broad range of users of all backgrounds, ages and abilities

Strong advocacy of customer inclusivity and accessibility

Why come to work with us?

We're dedicated to giving you opportunities and support to develop you both professionally and personally to optimise your potential! As a new colleague to the team, you ll join us on our journey to build a 21st century bank that reflects modern Britain and craft an inclusive culture where all colleagues feel encouraged and valued.

We're also passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families. And, being disability positive, reasonable adjustments can be accommodated in our Recruitment process, just let us know.

If you believe you have the experience required, please apply with your CV now for instant consideration!

TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV

Candidates will ideally show evidence of the above in their CV in order to be considered.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

*Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.