Oracle Support Model Lead

Oracle Support Model Lead

Posted 2 weeks ago by Job Board - Jobserve on JobServe

£700 Per day
Outside
Onsite
Birmingham, UK
p>Job Details below:
Outside IR35
Hybrid role with couple days a week onsite at Sandwell Council House.
Start ASAP

Support Model Deployment Lead

* Overall day to day management of the Support Model workstream (reporting to the Programme Manager).
* Acting as 'Deployment Lead' enabling the development and transition of the Support Operating Model.
* Overseeing the delivery of the Support Model Plan to end of hypercare period (expected to be end of September 2024).
* Responsible for the overall design and configuration of Support Operating Model, it's policies, procedures and ways of working.
* Engaging and managing programme stakeholders, building buy-in and support to drive forward the new operating model.
* Ensuring a common understanding across all key stakeholders of the workstreams critical path, key decision points and roles and responsibilities for workstream delivery.
* Ensures that issues are properly recorded and managed. Monitors risks and recommends mitigating actions.
* Acting as the prime point of contact for all escalated issues related to the delivery of the Support Operating Model.

Candidates need to have

Oracle Fusion experience
Lead a Oracle Fusion Project/workstream to handover to the business post go live.
Strong communication
Ideally worked for a council before.

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