We currently have an exciting opportunity for an experienced HR Advisor to join our well-established client close to Chester. This is a 12 month FTC maternity cover.

The role will be working in a fast-paced environment, providing a professional service to managers via phone and written

communication. To apply you will need to know about absence management,

well-being and Family Friendly policies.

PURPOSE OF ROLE

Providing advice and guidance to managers on absence and well-being matters with a focus on gaining the best outcomes for both the business and the colleague, specifically in relation to the management of long and short-term absence, flexible working, well-being and all family-friendly policies and procedures.

Key Accountabilities/Tasks

• Manage a portfolio of cases which will be allocated to you, prioritising
  
  

activities based on the needs of each case and applicable deadlines or

timescales

• Ensure good employment practice through the provision of clear advice
  
  

and guidance in line with company policies, procedures and guidelines

• Adopt a pragmatic approach in offering solutions to managers, while
  
  

recognising legal and regulatory requirements.

• Work autonomously whilst using your own initiative, on delegated work
  
  

areas and where appropriate seek advice from senior colleagues when

Required

• Reviewing and preparing (where appropriate) letters/ documents in
  
  

readiness for and after formal meetings and providing feedback to

Managers where required

• Ensure all case management details are recorded accurately on the Case
  
  

Management System and that cases are managed pro-actively and driven

through to conclusion and ensuring personnel database reflects accurately

• Work collaboratively with your fellow HR Advisors and colleagues to ensure
  
  

consistency of approach and application of precedent

• Ensure all applicable SLAs are met/exceeded
• To undertake any other reasonable duties as requested
  
  

Skills

• Ability to work remotely, autonomously and use own initiative
• A Confident manner in dealing with a diverse range of people, using good
  
  

interpersonal and credible influencing skills.

• Commercial acumen
• Effective stakeholder management with excellent verbal and written skills
• Ability to quickly forge relationships, win trust and build confidence
• Managing conflict
• Ability to analyse complex issues and provide practical and creative
  
  

solutions

• Ability to prioritise work under pressure
• Good questioning and listening skills
  
  

Proficient with and comfortable using telephony and multiple technology platforms

• Coaching skills
• Self-management whilst maintaining one team ethos
• Ability to maintain confidentiality at all times
  
  

Qualifications / Knowledge / Experience

• Proven track record of managing a range of HR cases
• Demonstrable, comprehensive up-to-date working knowledge of UK
  
  

employment law and legislation and its implications for employers

• Confident communication with people at all levels, with a style that is clear,
  
  

engaging, coaching and collaborative whilst at times of challenge can hold

your own

• Demonstrate strong partnership working with a variety of stakeholders
• CIPD qualified
• Experience in applying a commercial and pragmatic approach to providing
  
  

HR risk-based solutions to difficult issues that arise within challenging

situations

• Ability to work flexibly in an agile way in order to meet deadlines and
  
  

respond positively and constructively to feedback

• Good analytical and problem-solving skills
  
  

25 days holiday plus B/H and free parking

Salary 28,000 - 30,000

Horizon Recruitment Solutions Ltd is an equal opportunity employer and is acting as a recruitment agency in relation to this vacancy