We currently have an exciting opportunity for an experienced HR Advisor to join our well-established client close to Chester. This is a 12 month FTC maternity cover.

The role will be working in a fast-paced environment, providing a professional service to managers via phone and written communication. To apply you will need to know about absence management, well-being and Family Friendly policies.

PURPOSE OF ROLEProviding advice and guidance to managers on absence and well-being matters with a focus on gaining the best outcomes for both the business and the colleague, specifically in relation to the management of long and short-term absence, flexible working, well-being and all family-friendly policies and procedures.

KEY ACCOUNTABILITIES/TASKS

• Manage a portfolio of cases which will be allocated to you, prioritising activities based on the needs of each case and applicable deadlines or timescales
• Ensure good employment practice through the provision of clear advice and guidance in line with company policies, procedures and guidelines
• Adopt a pragmatic approach in offering solutions to managers, while recognising legal and regulatory requirements.
• Work autonomously whilst using your own initiative, on delegated work areas and where appropriate seek advice from senior colleagues when required
• Reviewing and preparing (where appropriate) letters/ documents in readiness for and after formal meetings and providing feedback to Managers where required
• Ensure all case management details are recorded accurately on the Case Management System and that cases are managed pro-actively and driven through to conclusion and ensuring personnel database reflects accurately
• Work collaboratively with your fellow HR Advisors and colleagues to ensure consistency of approach and application of precedent
• Ensure all applicable SLAs are met/exceeded
• To undertake any other reasonable duties as requestedSKILLS
• Ability to work remotely, autonomously and use own initiative
• A Confident manner in dealing with a diverse range of people, using good interpersonal and credible influencing skills.
• Commercial acumen
• Effective stakeholder management with excellent verbal and written skills
• Ability to quickly forge relationships, win trust and build confidence
• Managing conflict
• Ability to analyse complex issues and provide practical and creative solutions
• Ability to prioritise work under pressure
• Good questioning and listening skillsProficient with and comfortable using telephony and multiple technology platforms
• Coaching skills
• Self-management whilst maintaining one team ethos
• Ability to maintain confidentiality at all times
  
  

QUALIFICATIONS / KNOWLEDGE / EXPERIENCE

• Proven track record of managing a range of HR cases
• Demonstrable, comprehensive up-to-date working knowledge of UK employment law and legislation and its implications for employers
• Confident communication with people at all levels, with a style that is clear, engaging, coaching and collaborative whilst at times of challenge can hold your own
• Demonstrate strong partnership working with a variety of stakeholders
• CIPD qualified
• Experience in applying a commercial and pragmatic approach to providing HR risk-based solutions to difficult issues that arise within challenging situations
• Ability to work flexibly in an agile way in order to meet deadlines and respond positively and constructively to feedback
• Good analytical and problem-solving skills
  
  

25 days holiday plus B/H and free parkingSalary 28,000 - 30,000

Horizon Recruitment Solutions Ltd is an equal opportunity employer and is acting as a recruitment agency in relation to this vacancy