This Service Desk role is perfect for someone with a keen interest in technology and problem-solving skills. The successful candidate will be responsible for providing first-line support within an industrial/manufacturing setting in Skelmersdale.

Client Details

The company is a leading player in the industrial and manufacturing sector, boasting a large and diverse workforce. Known for their innovation and commitment to excellence, they are headquartered in Skelmersdale and have a significant presence in the technology department.

Description

• Provide first-line support for all user IT issues.
• Log all IT service desk requests and ensure they are resolved in a timely manner.
  
• Assist in maintaining the company's IT infrastructure, including hardware, software, and networks.
  
• Coordinate with the technology team to implement IT solutions.
  
• Conduct regular system tests to ensure functionality and efficiency.
  
• Develop and maintain IT documentation, including user guides and IT policies.
  

Profile

• Excellent knowledge of Windows 10 or above, and competent in using Microsoft Office 365 or above, and a range of web browsers
• Exposure to Citrix Environment is advantageous
• Good working knowledge of Active Directory
• Microsoft In-Tune and Android/iPhone management
• Deploying Windows client images from Gold builds
• Utilisation of remote deployment and management tools
• Embrace Information Security at all user levels.

Job Offer

IT Support Technician - Scarborough - Initial 3 month contract

• A highly competitive day rate (inside IR35)
  
• The chance to work in a thriving industrial/manufacturing environment in Scarborough.
  
• The opportunity to be part of a dedicated technology team.
  
• Comprehensive benefits package.