Job Description: The role of Junior Automation Support Engineer at Deloitte involves providing support for automated and cognitive solutions in a fast-paced environment. The position offers opportunities for skill development while working with a diverse range of clients. The role includes both proactive and reactive support, as well as potential involvement in the design and testing of automation solutions. This is a fixed-term contract position with a focus on collaboration within a high-performing team.
Key Responsibilities:
- Provide proactive and reactive support for automated processes across various industries.
- Engage in monitoring and reporting activities with clients to identify issues and enhancements.
- Support complex solutions using RPA technologies and related technologies such as SQL, C#, Java, and Visual Basic.
- Create documentation including Support Guides, high-level designs, and test documentation.
- Develop changes to Digital Workers to resolve issues or enhance performance.
- Collaborate with automation engineers, solution architects, and other technical specialists.
Skills Required:
- Genuine interest in a technology-based career.
- Preferred technology education, though a degree is not required.
- Previous customer service experience (contact centre, retail, hospitality, etc.).
- Strong verbal and written communication skills.
- Enthusiastic, driven, and pride in delivering high-quality work.
- Knowledge of Microsoft Office applications.
Salary (Rate): undetermined
City: undetermined
Country: United Kingdom
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: Entry Level
Industry: IT
Detailed Description From Employer:
What’s the role? Our client Deloitte, a “Big Four” Professional Services firm, are looking for Junior Automation Support Engineers to join their expanding team. You will be working alongside motivated, talented professionals who support clients through deployment of automated and cognitive solutions to complete high-priority, high-volume business processes. This is a fantastic opportunity to gain experience with an established Professional Services firm, in a supportive and fast paced environment, with the scope to learn and develop skills.
Tell me more
Location : Remote (there will some travel to client sites, likely once per quarter. Travel expenses will be covered)
Rate : £24,000pa
Work Pattern : Standard business Hours
Start Dates : 1st September 2025
Duration : 2 years fixed term contract
Your day-to-day activities will include:
- Working with a range of clients across different industries to provide proactive and reactive support to a broad range of automated processes.
- As your skills and experience grow, you may also be involved in the design, build and test of automated and cognitive solutions.
- Engaging in regular monitoring and reporting activities directly with clients to identify issues with Digital Workers and potential enhancements.
- Supporting complex solutions using RPA technologies alongside supporting technologies such as SQL, C#, Java and Visual Basic.
- Creating a variety of documentation including Support Guides, high-level designs, test documentation and solution designs, in accordance with D-ROC’s comprehensive technical standards and working practices.
- Developing changes to Digital Workers to resolve issues, add functionality or enhance performance.
- Working as part of a high-performing team with other automation engineers, solution architects, business relationship managers and a motivated team of other technical and operational specialists.
What knowledge, skills, and experience we need:
- Genuine interested in a technology-based career.
- A degree is not required but some technology education would be preferred
- Some previous customer service experience (contact centre, retail, hospitality etc).
- A can-do attitude and positive.
- Strong verbal and written communication skills.
- Individuals must be enthusiastic, driven and take pride in their ability to deliver high quality work.
- Knowledge of Microsoft Office applications.
Job Description: The role of Junior Automation Support Engineer at Deloitte involves providing support for automated and cognitive solutions in a fast-paced environment. The position offers opportunities for skill development while working with a diverse range of clients. The role includes both proactive and reactive support, as well as potential involvement in the design and testing of automation solutions. This is a fixed-term contract position with a focus on collaboration within a high-performing team.
Key Responsibilities:
- Provide proactive and reactive support for automated processes across various industries.
- Engage in monitoring and reporting activities with clients to identify issues and enhancements.
- Support complex solutions using RPA technologies and related technologies such as SQL, C#, Java, and Visual Basic.
- Create documentation including Support Guides, high-level designs, and test documentation.
- Develop changes to Digital Workers to resolve issues or enhance performance.
- Collaborate with automation engineers, solution architects, and other technical specialists.
Skills Required:
- Genuine interest in a technology-based career.
- Preferred technology education, though a degree is not required.
- Previous customer service experience (contact centre, retail, hospitality, etc.).
- Strong verbal and written communication skills.
- Enthusiastic, driven, and pride in delivering high-quality work.
- Knowledge of Microsoft Office applications.
Salary (Rate): undetermined
City: undetermined
Country: United Kingdom
Working Arrangements: remote
IR35 Status: undetermined
Seniority Level: Entry Level
Industry: IT
Detailed Description From Employer:
What’s the role? Our client Deloitte, a “Big Four” Professional Services firm, are looking for Junior Automation Support Engineers to join their expanding team. You will be working alongside motivated, talented professionals who support clients through deployment of automated and cognitive solutions to complete high-priority, high-volume business processes. This is a fantastic opportunity to gain experience with an established Professional Services firm, in a supportive and fast paced environment, with the scope to learn and develop skills.
Tell me more
Location : Remote (there will some travel to client sites, likely once per quarter. Travel expenses will be covered)
Rate : £24,000pa
Work Pattern : Standard business Hours
Start Dates : 1st September 2025
Duration : 2 years fixed term contract
Your day-to-day activities will include:
- Working with a range of clients across different industries to provide proactive and reactive support to a broad range of automated processes.
- As your skills and experience grow, you may also be involved in the design, build and test of automated and cognitive solutions.
- Engaging in regular monitoring and reporting activities directly with clients to identify issues with Digital Workers and potential enhancements.
- Supporting complex solutions using RPA technologies alongside supporting technologies such as SQL, C#, Java and Visual Basic.
- Creating a variety of documentation including Support Guides, high-level designs, test documentation and solution designs, in accordance with D-ROC’s comprehensive technical standards and working practices.
- Developing changes to Digital Workers to resolve issues, add functionality or enhance performance.
- Working as part of a high-performing team with other automation engineers, solution architects, business relationship managers and a motivated team of other technical and operational specialists.
What knowledge, skills, and experience we need:
- Genuine interested in a technology-based career.
- A degree is not required but some technology education would be preferred
- Some previous customer service experience (contact centre, retail, hospitality etc).
- A can-do attitude and positive.
- Strong verbal and written communication skills.
- Individuals must be enthusiastic, driven and take pride in their ability to deliver high quality work.
- Knowledge of Microsoft Office applications.
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