This Senior Service Desk Engineer will work in shift patterns from Monday to Friday: 8am to 4pm; 9am to 5pm; 10am to 6pm across 37.5 hours per week and will be based 100% onsite in the Manchester office.

The daily rate is Negotiable inside IR35 and via an umbrella company

Skills required:

• A good knowledge of the ITIL framework is ESSENTIAL
• Microsoft certified network engineer or equivalent is ESSENTIAL
• The ability to demonstrate a high level of technical knowledge in relation to end user support and a range of IT hardware, software and systems such as O365, MS operating systems and AV is ESSENTIAL
• Must have experience of supporting Microsoft 365 and Windows 10 OS including Windows 2012 server or above
• Must have extensive experience of Active Directory administration and support
• Must have experience of mobile device management solutions such as MS Intune
• Experience of supporting a MS Dynamics or SharePoint environment
• M365 certification or qualification
• VMware Certified Professional

Keywords: Service Desk, support, engineer, O365, M365, windows 2012, Microsoft, dynamics, Intune, VMWare, AD, Active Directory, ITIL, hardware, software, administration, AV, CCNA, Cisco