Company Overview:

Join a prominent secure, integrated cloud services provider committed to safeguarding UK organisations and fostering cloud innovation and growth. This role offers a unique opportunity to contribute to the mission of becoming a top-tier provider of secure, integrated cloud services.

At our client's company, success is driven by a diverse and inclusive culture, empowering exceptional individuals to thrive. With robust capabilities and strategic vendor partnerships, we support customers on their digital transformation journeys, regardless of their maturity, to operate effectively and securely in the cloud.

Job Description:

As a ServiceNow Developer specialising in Configuration Management Database (CMDB), you will play a pivotal role in enhancing and optimising our client's IT infrastructure. This contract position, operating outside IR35, provides an exciting opportunity to contribute to the company's mission.

Responsibilities:

CMDB Implementation and Optimisation:

• Lead the implementation and optimisation of the Configuration Management Database (CMDB) within the ServiceNow platform.
• Collaborate with cross-functional teams to gather requirements and ensure alignment with business objectives.

ServiceNow Platform Expertise:

• Leverage in-depth knowledge of the ServiceNow platform to design, configure, and customise CMDB modules according to best practices.
• Provide expertise in managing relationships between configuration items and ensuring data accuracy.

Integration and Automation:

• Integrate CMDB with other ServiceNow modules and third-party systems to enhance automation and data consistency.
• Implement automation scripts and workflows to streamline CMDB processes.

Documentation and Training:

• Create comprehensive documentation for CMDB configurations, processes, and best practices.
• Conduct training sessions for end-users and support teams to ensure effective utilisation of CMDB functionalists.

Continuous Improvement:

• Proactively identify opportunities for continuous improvement in CMDB processes and implement enhancements.
• Stay abreast of industry trends and ServiceNow updates to recommend and implement new features.

Qualifications:

• Proven experience as a ServiceNow Developer with a focus on CMDB.
• Strong expertise in designing and implementing CMDB solutions within the ServiceNow platform.
• Experience in integrating CMDB with other ServiceNow modules and external systems.
• Proficient in ServiceNow Scripting and automation.
• Excellent communication and collaboration skills.
• ServiceNow certification(s) is a plus.

If you are a talented and experienced ServiceNow Consultant with a passion for optimising CMDB and contributing to the success of organisations in the cloud, we want to hear from you.