Services Administrator
Posted 2 weeks ago by Job Board - LinkedIn on Linkedin
Negotiable
Undetermined
Undetermined
Glasgow, Scotland, United Kingdom
Blue Arrow are currently recruiting for x4 Services Administrators to join our Private Sector Client in the West end of Glasgow for around 3 months. The pay rate is 12.83 - 14.51. You must have previous experience within the housing sector.
Duties and Responsibilities:
Tina Piliciauskaite
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Duties and Responsibilities:
- Front-line customer service role, responding to enquiries (via telephone, email, and reception) concerning all housing management services including allocations, void management, sustainment, and repairs services
- Working with team members to ensure duty officer cover
- Rotating reception role: including welcoming visitors to the office, maintaining diaries and control sheets, including Health and safety checks and registers; preparing meeting room facilities, and recording and managing the distribution of mail
- Providing advice and assistance to customers on company services and activities, including liaising with other RSLs and partner agencies as required
- Supporting service delivery through the administration of policies and procedures, including housing allocations, mutual exchange, rent collection and monitoring, tenancy compliance and sustainment, and repairs recording and reporting
- Mitigating complaints through the provision of robust, accurate, and prompt advice, information, and support
- Arranging and carrying out house visits/viewings for routine services
- Maintaining and updating manual and computer records
- Assisting with the production of publications such as newsletters, invitations, and display/information boards for company events
- Assisting with the development and delivery of tenancy sustainment and wider role initiatives
- Assist with the preparation and submission of statistical information as required for reporting purposes
Tina Piliciauskaite
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.