Technical Support Analyst - ITIL
Posted 2 weeks ago by Job Board - Jobserve on JobServe
£150 Per day
Undetermined
Undetermined
London, UK
p>Devonshire Hayes has partnered with a fantastic organisation to help them secure a talented IT Technical Support Analyst for an initial 3 month contract. 
You will be tasked with the following,
- Demonstrated aptitude for analysing, diagnosing, and resolving Incidents related to applications/systems, ranging from straightforward to complex technical issues.
- Strong working knowledge of ITIL processes, including Incident, Problem, and Change. ITIL foundation qualification is desirable.
- Proficiency in Hardware and Software Asset Management processes.
- Solid understanding of Microsoft Office 365 applications and services, including administration.